In March 2017, VCCA received a report from Yamaha Motor Vietnam Co., Ltd. (Yamaha Company) informing the Recovery Program to check and replace the fuel tank rack and electric locks for Yamaha YZF vehicles. -R3.Based on the information, documents and reports provided by Yamaha Company, VCA would like to inform about Recall, replace and repair some parts and components on Yamaha YZF-R3, specifically as follows :1. Product name: Yamaha YZF-R3.- Applicable to products sold in Vietnam market produced from June 4, 2015 to October 31, 2016 (total number of 880 vehicles).- List of products:Product Vehicle type Type Range of numbers Number of production stagesYamaha YZF-R3 2YP400 YZF-R3 VNM 15 MH3RH0760FK001001~MH3RH0760GK001880 880 vehicle June 4, 2015~October 31, 2016
2. Enterprises importing, manufacturing and distributing: Yamaha Motor Vietnam Co., Ltd.3. Mode of program implementation:No. Contents Expected time Components and supplies Replacement Notes1 Details of fuel tank support 1.2 hours (for both contents) Fuel tank rack 1 unitRubber cushion 2 pcs2 pcs anti-pipe2 boltsFuel tank (if needed) 1 unit
2 Electric lock assembly Strong set of 1-lock switchScrew 2 pcsFlat cushion 2 pcsRope one piece
4. Cost: The costs related to the inspection, repair and replacement of products under the Program will be paid by Yamaha Company.5. Program implementation time: From February 23, 2017 and is expected to end on August 23, 2017.6. Location for recovery for repair and replacement: At all authorized agents and service stations of Yamaha Motor Vietnam Co., Ltd. nationwide.7. Reasons for withdrawal to repair / replace and update:a. Content 1- PhenomenonOn some vehicles, consumers reflect gasoline leaks and flow to the floor at the bottom of the gas tank. Yamaha Company has carried out the inspection and detected the phenomenon of gas leakage through the position of the weld between the support bar and the fuel tank shell due to the cracked weld.- ReasonDue to the unreasonable design of the fuel tank rack, the assembly of the support and the support of the fuel tank are pinched to one side. The position of the weld between the support and the fuel tank is broken by stress. In the process of using in combination with strong vibration from the car, some cases may cause cracking leading to the outflow of gasoline.- Additional remedies and remediesReplace the gas tank rack details and check and replace the fuel tank (if necessary).b. Content 2- PhenomenonIn the process of use, consumers have been complaining about the car not being able to start the engine or the car is dead when operating.- ReasonYamaha Company has conducted electric lock inspection and detected at the point of contact inside the oxygen resulting in contact loss.The cause of the above phenomenon is due to plastic material as a contact point capable of holding water, combined with the electrolyte blocking water when consumers operate in rainy weather or car washes lead to contact points. oxygen. Increased oxidation contact points during use are likely to cause poor contact and cause the car to fail to start or the vehicle dies when in use.- Additional remedies and remediesReplace the lock switch.8. Hotline: Consumers can contact directly with authorized agents, service stations of Yamaha Company and / or hotline 1800.1588 of Yamaha Company (operating time is from 08:00 to 22:00 products). date) to check and take necessary measures to protect your rights.Implementing the role of state management agency on consumer protection, VCA has been actively monitoring the recall program to repair the above mentioned Yamaha YZF-R3 products and will continue to provide information to consumers and press agencies in the future.In case of need of advice, support, consumers can contact VCA through the number of free consumer switchboards 1800 - 6838 of VCA (Working time from 08:30 to 11:30 and 14:00 to 16:30 weekdays except Saturdays, Sundays and public holidays, Tet or the hotline and website of Yamaha Company.The VCA would like to propose the media and newspapers to coordinate information to consumers nationwide.Is pleased to announce./.
